ViralBasket

Frequently Asked Questions

Everything you need to know before growing your social media

General & Safety

Is it safe to buy followers and likes?

Our campaigns use gradual delivery methods designed to protect your account credentials — we never ask for your password and you never grant account access. However, purchasing engagement is not endorsed by social media platforms, and excessive or detectable engagement carries a risk of account action per each platform's terms. You are responsible for how you use these services.

Do I need to give you my account password?

No. You only provide the public link to your profile, video, or page. Your account stays completely private and secure.

Will my account get banned?

No delivery method can guarantee account safety. Purchasing engagement is not endorsed by social media platforms, and detectable engagement carries a risk of action (such as content removal or suspension) per each platform's terms. We recommend keeping your usage moderate and reviewing our Terms of Service before purchasing.

Is buying social media growth against platform terms?

Yes — most social media platforms prohibit the purchase of engagement. Our services are paid promotional campaigns, and by using them you accept the risk that the platform may take action. We never ask for your password, and you are responsible for how you use the services. Review our Terms of Service before purchasing.

Do I need a public account?

Yes. Your account and post/page must be public for delivery. Private accounts cannot receive these services.

Delivery & Timing

How fast is delivery?

Delivery typically starts within 24-48 hours and progresses gradually for natural-looking growth. Larger packages may take a few days to fully complete.

Can I track my order?

Yes. Every order is tracked live in your dashboard — you can see progress, status, and delivery details in real time.

Why is delivery gradual instead of instant?

Gradual delivery looks natural and keeps your account safe. A sudden spike of thousands of followers looks suspicious to platform algorithms.

What happens if followers or views drop?

Most packages include refill protection (for example 30 or 365 days) that automatically replaces any drops after delivery. Check the package's refill window before ordering.

Orders & Payment

How do I pay?

We use a wallet-based system. You add funds via UPI, card, or crypto, then pay for orders from your wallet balance.

Can I get a refund?

Yes. Unspent wallet balance is refundable (subject to our policy), and orders that can't be delivered are refunded automatically. See our refund policy for details.

What counts as a completed order?

An order is completed once the full quantity has been delivered. You can watch progress live from your dashboard.

What if I enter the wrong link?

Contact support quickly — if the order hasn't started delivering, we can often correct or cancel it before charges apply.

Platform Questions

Which platforms do you support?

YouTube, Instagram, Facebook, TikTok, Twitter, Twitch, SoundCloud, Spotify, Telegram, Discord, Reddit, and more — including task-based services like backlinks, content writing, and app reviews.

Can I buy Indian Instagram followers specifically?

Yes. We offer real Indian Instagram followers from active accounts with posts and avatars, perfect for creators and businesses targeting the Indian market.

Do you help with YouTube monetization requirements?

Yes. Our watch-time and subscriber packages help you work toward the 1,000-subscriber and 4,000-watch-hour requirements for the YouTube Partner Program.

What is a task-based service?

Task-based services (like backlinks, blog commenting, app reviews) are fulfilled by a real team completing tasks. They begin within 24-72 hours and don't include refill protection.

Still have questions?

Our team is happy to recommend the right campaign for your goals.