At Viral Basket, we strive to provide exceptional video and website marketing services to help you grow. However, in certain unavoidable circumstances, we may offer a refund if an issue arises before the campaign has started.

If you have any questions or are unsure about our services, we encourage you to reach out to us at info@viralbasket.com before placing an order. Once an order has been processed, refunds cannot be guaranteed. However, we are committed to finding the best possible solution and will work with you to address any concerns.

Refund Policy FAQ

1) Can I cancel my order?
Yes, cancellations are possible within 1 hour of placing your order. After this period, our team will have already started processing your campaign.

2) What is the source of advertising?
We use streaming video ads through third-party advertising networks to promote your content.

3) How many views, likes, or subscribers will I receive?
Our service focuses on promoting your content to the target audience based on your selected plan. We do not guarantee a specific number of views, likes, or subscribers.

4) I selected the wrong video or target audience. Can I get a refund?
While refunds are not possible after processing, we can adjust your campaign’s targeting and ensure your budget is used effectively to promote the correct video.

For any further inquiries, feel free to contact us at info@viralbasket.com. We are here to assist you!